Unable to Find Previous Filing History in Aatrix
Have completed a filing through Aatrix. I go back and select “History” and the History screen comes up but is empty.
DF-FA-030003-MIP crashes when processing setup/adjust employee balances
When making entries into Setup/Adjust Employee Balances, MIP unexpectedly closes.
DF-FA-030248-Emailing Payroll Vouchers – “Internal Error Occurred: Vouchers could not be emailed.”
When attempting to email Payroll Vouchers a generic error ‘Internal error Occurred: Vouchers could not be sent” is produced.
DF-FA-24624-Email Payroll Vouchers list missing Vouchers
Some employees are left off the email voucher list even though they are set up to receive a voucher through email.
DF-FA-27119-Settlement Date entered not reflected in ACH file
When creating a Payroll Direct Deposit ACH, the file is sometimes created with a date that is not the date entered as the Settlement Date.
DF-FA-27261-Payroll Pay Code history report is pulling the same GL code for Expense and Liability code
GL Expense Account Code and the GL Liability Account Code are pulling the same GL code onto the Pay Codes Payroll report.
Unable to cut supplemental checks. Error “the calculation schedule for the processing group <Month> is missing”
When attempting to calculate a supplemental payroll and error displays -'The calculation schedule for the processing group <group name> is missing'.
DF-FA-27202-W2 Calculation Report – Box 14 DD – Subtracts totals instead of Adding
The total amount of benefits and deductions coded for Box 14 Code DD net on the W2 Calculation Report. The Aatrix Grid shows them added.
DF-FA-030274-Vendors and employees with multiple lines of address are passed to Aatrix with multiple lines combined onto one line
MIP passing multiple lines of address information into 1 field which is causing addresses to be truncated and therefore incomplete for mailing 1099s and W2’s.
Entering Foreign Address for 1099/W2’s
Question
I need to enter a employee/vendor with a foreign address but am having problems. The restrictions on what data it will except in the vendor/employee information prevent me from putting in the foreign address information.
Unable to Transfer Payroll Because of Missing Document Number
Transfer of Payroll to account fails with Message that DOCUMENT is required.
Unable to create Direct Deposit file – Error: file did not open
When creating the Direct Deposit file, the user receives an error: file did not open. The file is created but might be missing entries or records that could create issues when uploading to the bank.
DF-FA-030278-Palau Annual State Tax Rate Calculation Incorrect
Calculation of Palau Annualized tax is calculating incorrectly.
HR-Web timesheet is highlighted in red and can’t save the entry Cost Center
I am in web time sheets. I have 1 line that is highlighted in red and is letting me know there is an issue with it. How do I correct it?
DF-FA-030325-Payroll Vouchers Numbers Duplicated, Emailed Vouchers went to Incorrect Employees
Duplicate voucher numbers are mismatching employee email attachments.