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DF-FA-030255-Double Underline Section of Combining Balance sheet Striking Through Numbers on MT Classic
Symptom
Strikethrough of a double underline makes totals difficult to read on the totals section of a Combining Balance Sheet.
Product Line
Unable to Find Previous Filing History in Aatrix
Symptom
Have completed a filing through Aatrix. I go back and select “History” and the History screen comes up but is empty.
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DF-FA-030003-MIP crashes when processing setup/adjust employee balances
Symptom
When making entries into Setup/Adjust Employee Balances, MIP unexpectedly closes.
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DF-FA-22038-Out of Memory error when printing AP checks
Symptom
When processing a very large batch of checks, the system generates an “Out of Memory” error message and then the program shuts down.
Product Line
DF-FA-030257-Web User Interface- when using MIP Modern to resend Payroll Vouchers - SSN and Bank information is included
Symptom
When resending a payroll email voucher from MIP Modern the SSN and Bank information is included in the PDF regardless of the format selected during Payroll processing.
Product Line
DF-FA-22575-Editing an unposted APV Session creates an API and VCK
Symptom
If you edit an unposted Void Checks session, there is an API and VCK session created as well as an APV session to post. If you attempt to Post the APV without selecting the API session, the system will automatically choose the option to post the API and give a warning. When you click OK, it will post the APV session, but give an error saying “Posting Process has Failed” for the API session, however, the APV session that posts is only for the amount of the check. It is not doubled.
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DF-FA-20244-AR Prepayments do not net out when selected together and document number is the same
Symptom
When entering AR Receipts and selecting two prepayments that net to zero that have the same document number, the resulting transaction doesn’t apply the amounts to reduce the documents. Additionally when trying to remove via individual Credit Memo’s the transactions re-appear.
Product Line
DF-FA 14058 -Importing of ARC creates empty ARP transactions
Symptom
I have imported ARC transactions that do not include Prepayments. However I have three ARP sessions to post. When I run an unposted Transaction report –there is no information returned.
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DF-FA-23378-Cannot change data characteristics on data exported from Excel
Symptom
User is unable to modify the date format after exporting a report to Excel.
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DF-FA-24013-ARC’s are appending to ARP’s
Symptom
The system will allow an AR Receipt to attach to an AR Prepayment.
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DF-FA-030247-When printing AP checks with the ‘Laser AP check 21-Extended’ format, multiple unnecessary overflow ‘checks’ are created
Symptom
When printing AP check using the Extended format, multiple ‘VOID’ checks are being produced for one check.
Product Line
DF-FA-030248-Emailing Payroll Vouchers – “Internal Error Occurred: Vouchers could not be emailed.”
Symptom
When attempting to email Payroll Vouchers a generic error ‘Internal error Occurred: Vouchers could not be sent” is produced.
Product Line
DF-FA-25650- Export to Excel Produces Errors on Certain Expanded GL Reports
Symptom
When exporting an Expanded GL report to Excel in MIP Modern, the Microsoft Excel message is displayed, ‘We found a problem with some content in xxxxx.xlsx. Do you want us to try and recover as much as we can? If you trust the source of this workbook, click Yes.’
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DF-FA-26335-MIP Modern – Cash Receipts - Unable to choose the Customer when the Vendor and Customer have the same ID Code
Symptom
When entering Cash Receipts in MIP Modern, if a Vendor and Customer have the same ID code the system displays the Vendor Name as selected rather than the Customer Name
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DF-FA-25653-Internal Error message when running Expanded GL report that includes Name in modern UI
Symptom
When running an Expanded General Ledger in MIP Modern, the message ‘The report cannot be generated. Internal Error. Close’ displays. This occurs when the ‘name’ column is included and there is no ‘name’ data returned.
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DF-FA-26736-Unable to recall memorized document with name longer than 15 characters in MIP Cloud Modern
Symptom
Message ‘Voucher exceeds the maximum length of 15 characters’ displays when attempting to recall a memorized document in the MIP Modern User Interface.
Product Line
DF-FA-24624-Email Payroll Vouchers list missing Vouchers
Symptom
Some employees are left off the email voucher list even though they are set up to receive a voucher through email.
Product Line