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'RemoteApp Error' Error When Logging Into Classic
Symptom
MT Hosting user can log into portal.mip.com but receives an error after starting the RDP process.
Windows cannot start the RemoteApp program.
The following Remote App program is not in the list of authorized programs:
MIP Fund Accounting(MFA)
For assistance, contact your system administrator
Product Line
Unable to Create Path attempting to Enable Attachments
Symptom
After enabling attachments in Organization > Attachments > Set Up Locations, there is an error message: The application was either unable to create the path or could not find the path.
Product Line
DF-Customer Portal-030344-Audit Log no longer recording information
Symptom
No entries since April 3rd are being written to the Audit tab in the Customer Portal.
Product Line
Error Code 500 when logging in with the REST API for Multi-tenant
Symptom
When logging in to the Multi Tenant Rest Api the end user receives an error code 500
This is typically experienced in Postman when trying to run the login call.
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In post man run your call https://login.mip.com/api/v1/sso/mipadv/login to log in
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Receive the error code 500 when logging in
Product Line
DF-Customer Portal-27115/030281-‘An error occurred while processing your request’ when attempting to reset password
Symptom
When attempting to reset the password via the sent email at abilonline.com, the message ‘Error. An error occurred while processing your request.’ displays.
Product Line
DF-FA-030373-Web User Interface- ’Statement’ Spelling Error on Model Account and Review Assignments screen
Symptom
Incorrect spelling on Model Account for Financial Statement Assignments and the associated grid header.
Product Line