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Reprint Pay Stubs missing a specific pay date’s payroll check/voucher number
Symptom
When using the reprint pay stubs feature within MIP Payroll, a check/voucher number for a specific pay date/employee ID is not appearing in the drop-down list.
Product Line
When changing employee’s processing group, Benefit Plan’s deduction and benefit amounts in HR Management show zeros
Symptom
When an employee is placed in a new processing group mid-year, especially if that new processing group has a different pay schedule setup, the benefit and deduction amounts that pull from a benefit plan may show zeros once that change is made, and an Update Benefits process is performed.
Product Line
DF-FA891-Unable to calculate timesheets with zero amounts Additional Withholding for LWT
Symptom
The system crashed when calculating timesheets with zero amounts Additional Withholding for LWT.
Product Line
Yonkers Local Taxes Not Able to be Entered
Symptom
Yonkers local taxes require taking an amount; multiply it by a rate and then taking the product of that amount and multiplying it by another rate depending on the condition.
Product Line
DF-FA898-No Access to the Maintain menu after installing the Payroll Link Module
Symptom
After installing and adding the Payroll Link Module, user’s other than the Admin account are denied access to the Maintain menu. If access is attempted from the Navigator by clicking on Maintenance, the error “You do not have rights to access” occurs.
Product Line
SCR-Unable to Transfer Payroll to Accounting – Account Code is Invalid
Symptom
Why am I getting a Payroll transfer error saying a new, valid code is invalid?
Product Line
DF-FA905-Email Preview Form in Payroll shows incorrect employee list
Symptom
Using the new option in Payroll to email vouchers includes employees that do not have DD or emails.
Product Line
DF-FA949-No Hours Show on Timesheet for Employees that Switch from Hourly to Salary
Symptom
After converting employees Pay Rate from hourly to Salary and saving, subsequent timesheets display zero hours. When calculating a timesheet no dollars calculate unless hours are saved to the timesheet itself.
Product Line
Medicare Tax does not calculate for Employee in MH (Marshall Islands)
Symptom
When using State Tax for Employees in MH (Marshall Islands), Medicare (MC) does not calculate for the Employer
Product Line
One or More W-2’s did not calculate
Symptom
One or more W-2’s did not calculate. The W-2 information Report does not match a properly configured Tax history Report.
Product Line
Unable to Create Direct Deposit / ACH file
Symptom
User is unable to create the direct deposit/ACH file. They go through the process but the file is not created and the processing groups remain available to select and create a new ACH file.
Product Line
YTD information missing on History Reports in Payroll
Symptom
When running a history report with a YTD information in it everything prior to January 1 of the current year says zero. Cannot get YTD info for a fiscal year.
Product Line