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MIP Cloud - Web User Interface - Common Allocation Calculation Errors
Symptom
Processing Allocations using the Modern UI and the Allocation fails or there is no result.
Product Line
WebUI - Common Allocation Calculation Errors
Symptom
Processing Allocations using the Modern UI and the Allocation fails or there is no result.
Product Line
DF-FA-27165-Web User Interface – Vendor Activity report total appear in margins
Symptom
When running the Vendor Activity report in MIP Modern, the totals appear in the right margin of the report rather than in the Payments column.
Product Line
WebUI- SCR – Connect to Financial Institution not Available for Bank Reconciliation
Symptom
I am attempting to use the new bank feed feature, but it is not available when I go into Bank Rec and the Connect to Financial Institution Tab is Missing from Module Setup.
Product Line
DF-FA-27219-Web User Interface– Unable to select invoice for 2nd AP Manual Check for same vendor
Symptom
When entering AP Manual Checks in MIP Modern and checks are entered sequentially for the same vendor, the invoice selection window does not open.
Product Line
DF-FA-Web User Interface-27008-MIP Modern - Running Reports Returns ‘No events to report’
Symptom
Any report (including default reports) run in Customers MIP Cloud returns with error “No events to report.’
Product Line
DF-FA- 27241-Web User Interface -MIP Modern Gives Error When Selecting Attachment
Symptom
Unable to download linked attachment from MIP Modern. The following blank dialog box is displayed with the word Error and ok.
Product Line
DF-FA-27258-Web User Interface- Internal Server Error after period of inactivity
Symptom
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.
Product Line
DF-FA-27186-Web User Interface– Internal Server Error when saving transactions that take more than 20 minutes to enter
Symptom
In Modern Web UI, User enters/creates a transaction session with multiple lines in a document that can take more than 30 minutes to type in. When done, the user clicks Save, the user gets Internal Server Error, is forced to have to log back into Modern UI and all data is lost.
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User gets an Internal Server Error with a code number when saving a transaction that has been open and editing for more than 30 minutes.
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The transaction is not saved, and all data is lost.
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Transactions include Journal Vouchers, Bank Conciliation, and reports.
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The user must save the data entered about every 10-15 minutes > re-open the session and continue. This becomes a repeat process until all transaction lines are entered.
Product Line
DF-FA-27160-Web User Interface-Error ‘Cannot authenticate the session.’
Symptom
Error ‘Cannot authenticate the session.’ Please contact your administrator. Displays in MIP Modern when accessing various parts of the product.
Product Line
DF-FA-Web User Interface-27233- MIP Modern Fixed Asset Calculation ID’s do not display Category
Symptom
In MIP Modern after saving a Calculation ID the Category no longer displays, nor can it be used to filter.
Product Line
DF-FA-27249-Web User Interface-MIP Cloud Unable to Filter Reports on UDF
Symptom
When editing a report in MIP Modern to add a UDF to the filter tab, the message ‘The read process cannot be executed. The lookup id segment code is invalid’ is returned and the filter criteria is unavailable.
Product Line
DF-FA-27239-Web User Interface-Account Code typed into Modern UI not being properly recognized if you type very fast
Symptom
Incorrect account code pulled into transaction entry in MIP Modern if you type too quickly.
Product Line
DF-FA-27235-REST API Login Failure Error Message ‘All Seats in Use’ may be incorrect
Symptom
When logging into the REST API, the message ‘All seats are in use’ may indicate a technical or permissions problem rather than a seat licensing issue.
Product Line