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DF-FA-030386-Error on every Item of a payroll check when attempting to transfer Payroll to Accounting
Symptom
When attempting to Transfer or Pre-Transfer from Payroll to Accounting, pages of errors are returned referencing Distribution Codes, Earnings, Taxes, etc. for every employee.
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Removing Stuck EFT or Direct Deposit Items
Symptom
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
Product Line
Payroll Calculation Fails Due to Missing Calculation Schedule
Symptom
You can watch our instructional video on Payroll Calculation Fails Due to a Missing Calculation Schedule by clicking here
Supplemental/Regular payroll calculation fails with message “The calculation schedule for the processing group XX is missing. No checks were calculated.”
Product Line
Unable to create Direct Deposit file – Error: file did not open
Symptom
When creating the Direct Deposit file, the user receives an error: file did not open. The file is created but might be missing entries or records that could create issues when uploading to the bank.
Product Line