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FA148-Export to Excel codes and amounts are crossing columns
Symptom
Reports display and print fine, but when exporting to Excel codes, amounts or titles will go to an incorrect column
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Troubleshooting Sage MIP Internal Driver Errors
Symptom
Unable to print or e-mail reports to PDF from the application. Error messages may include printer not activated error code -20, -30, -41.
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Message ‘All licensed seats are currently in use’
Symptom
The message ‘All licensed seats are currently in use’ displays when attempting to log into Abila MIP Fund Accounting.
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Abila Advisor Update Stalls the Server
Symptom
Initiating the download of the lastest version, causes the server to stall
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Error Unable to Transfer to Accounting
Symptom
You can watch our instructional video on Unable to Transfer Payroll to Accounting by clicking here
An error message was received during the transfer of Payroll to Accounting.
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Cannot Change Employee Status to Terminated
Symptom
The employee cannot be changed to Terminated status. You receive an error message that states “The status cannot be changed because there is a current Timesheet or Payroll Calculation for <Employee>.”
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Merge/Rename Option is Grayed Out for Vendors/Customers
Symptom
When attempting to access the Merge/Rename feature for Vendors or Customers, the icon is grayed out and unavailable to select.
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Reporting Health Insurance Costs on W2’s
Question:
The Patient Protection and Affordable Care Act of 2010 (the Obama health reform bill or health care reform bill of 2010) requires that I report the cost of group coverage health care on the employees W2, specifically in box 12 DD on my 2011 W2s.
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FA-DF-14124 Administration>Organization>Consolidate Transaction History - Running Consolidate Transaction History may corrupt the database
Symptom
Running Consolidate Transaction History may corrupt the database. Data Integrity Check 38 fails, typically with large amounts
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DF-FA-14125-Admin>Organization>Consolidate Transaction History - Previously liquidated encumbrance appear on encumbrance ledger reports after Consolidate Transaction History
Symptom
Old, previously liquidated encumbrances appear on encumbrance ledger reports after Consolidate Transaction History.
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