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IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password
Symptom
IIS Manager > Error accessing Scripts virtual folder to edit Anonymous Authentication IUSR password
![](/sites/kb/files/1_27.png)
![](/sites/kb/files/1_27.png)
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Troubleshooting Sage MIP Internal Driver Errors
Symptom
Unable to print or e-mail reports to PDF from the application. Error messages may include printer not activated error code -20, -30, -41.
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Message ‘All licensed seats are currently in use’
Symptom
The message ‘All licensed seats are currently in use’ displays when attempting to log into Abila MIP Fund Accounting.
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Abila Advisor Update Stalls the Server
Symptom
Initiating the download of the lastest version, causes the server to stall
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Error Unable to Transfer to Accounting
Symptom
You can watch our instructional video on Unable to Transfer Payroll to Accounting by clicking here
An error message was received during the transfer of Payroll to Accounting.
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Cannot Change Employee Status to Terminated
Symptom
The employee cannot be changed to Terminated status. You receive an error message that states “The status cannot be changed because there is a current Timesheet or Payroll Calculation for <Employee>.”
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Merge/Rename Option is Grayed Out for Vendors/Customers
Symptom
When attempting to access the Merge/Rename feature for Vendors or Customers, the icon is grayed out and unavailable to select.
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Reporting Health Insurance Costs on W2’s
Question:
The Patient Protection and Affordable Care Act of 2010 (the Obama health reform bill or health care reform bill of 2010) requires that I report the cost of group coverage health care on the employees W2, specifically in box 12 DD on my 2011 W2s.
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Import of employee balance to non existing employee ID will produce no error
Symptom
Import of employee balance to non existing employee ID will produce no error
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Sales orders that are entered and saved and pulled up again are missing their shipping address
Symptom
Customer creates a new sales order and saves it. Then goes back and pulls it up. The shipping address is blank on the screen. If you print the sales order, the shipping address is blank as well
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