DF-FA-030288-Depreciation through MIP Modern Leaves unposted JVD session
After transferring depreciation in MIP Modern, unposted JVD sessions display in ‘Post Transactions’ in MIP classic.
DF-FA-030361-Web User Interface – MIP Cloud- Delay when selecting/running Expanded GL
When attempting to Select (and then run) an Expanded General Ledger report in MIP Modern there is an extreme ‘lag’ or slowness. Once the report is selected and completes, additional slowness or lag is observed when viewing the pages of the report.
DF-FA-030362-Web User Interface-Bank Feed Status Connected – No Bank Feed Data Showing on Bank Rec
Bank Feed Status shows all 3 accounts Connected. However, one cash account is receiving an error when attempting to create a bank rec – ‘An Unexpected error occurred while saving Finicity transactions’.’
Azure hosted error message ‘Remote Desktop License Issue’
Users may receive the following error messages:
'RemoteApp Error' Error When Logging Into Classic
MT Hosting user can log into portal.mip.com but receives an error after starting the RDP process.
Windows cannot start the RemoteApp program.
The following Remote App program is not in the list of authorized programs:
MIP Fund Accounting(MFA)
For assistance, contact your system administrator
DF-Customer Portal-030344-Audit Log no longer recording information
No entries since April 3rd are being written to the Audit tab in the Customer Portal.
Error Code 500 when logging in with the REST API for Multi-tenant
When logging in to the Multi Tenant Rest Api the end user receives an error code 500
This is typically experienced in Postman when trying to run the login call.
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In post man run your call https://login.mip.com/api/v1/sso/mipadv/login to log in
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Receive the error code 500 when logging in
DF-Customer Portal-27115/030281-‘An error occurred while processing your request’ when attempting to reset password
When attempting to reset the password via the sent email at abilonline.com, the message ‘Error. An error occurred while processing your request.’ displays.
DF-FA-030373-Web User Interface- ’Statement’ Spelling Error on Model Account and Review Assignments screen
Incorrect spelling on Model Account for Financial Statement Assignments and the associated grid header.
Printing from portal.mip.com Produces No Results
When logged into portal.mip.com and trying to print, it does not produce any results.
DF-FA-030379-Web User Interface- MIP Modern- Exporting the Statement of Activities to PDF results in incorrect column header placement
When exporting a Statement of Activities to PDF in MIP Modern, every other page of the exported PDF does not match the print review. The column headers do not match the correct data column.
The net of the Accounts Payable - Vendor detail transaction lines does not equal the document amount
When saving an A/P invoice, the user receives an error message that the net of the detail transaction lines does not equal the document amount. However, the document amount aligns with the CR/DR totals at the bottom of the screen.
MIP Cloud – Web Interface:
MIP – Classic Interface:
DF-FA-030312-Web User Interface- Message ‘Sign-in for ‘username’ failed. (401)’ when attempting to login to MIP Modern
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
DF-FA-030381-Web User Interface – MIP Cloud – Personal Account checkbox does not stay checked after saving changes
The check for ‘Personal Account’ is removed when saving a vendor record in MIP Modern.