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Aatrix® Corrections User Guide
Symptom
Please click on "Download this FAQ" (on the right) to view this article. Once the PDF is displayed, you can save a copy locally.
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Unable to Find Previous Filing History in Aatrix
Symptom
Have completed a filing through Aatrix. I go back and select “History” and the History screen comes up but is empty.
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DF-FA-030274-Vendors and employees with multiple lines of address are passed to Aatrix with multiple lines combined onto one line
Symptom
MIP passing multiple lines of address information into 1 field which is causing addresses to be truncated and therefore incomplete for mailing 1099s and W2’s.
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Entering Foreign Address for 1099/W2’s
Question
I need to enter a employee/vendor with a foreign address but am having problems. The restrictions on what data it will except in the vendor/employee information prevent me from putting in the foreign address information.
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Removing Stuck EFT or Direct Deposit Items
Symptom
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
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