DF-FA-030465-Unable to apply an APC to an Open API – ‘Must exist as an open item’
Symptom
Entering an AP Manual Check on a posted AP Invoice results in the error message “Invoice <invoice number> must exist as an open item for <Vendor ID>. Select an invoice from the drop-down list.”
Product Line
DF-FA-030469-Navigtor Links for Help Checklists and FAQ are broken
Symptom
Error ‘The requested content does not exist. HttpStatusCode: 404’ displays when accessing ‘Checklists’ or ‘FAQ’ in the navigators ‘Help and Support’ section of MIP.
Product Line
Unable to open SQL Server Configuration Manager
Symptom
Opening SQL Server Configuration Manager results in the error below.
Product Line
Company.asd is corrupt Trying to Run Aatrix Forms for on Premise Customers
Symptom
When attempting to process an Aatrix form (1099, w2 etc) you get the following messages “Company.asd is corrupt” and/or “Error opening Company.asd.”
NOTE: This only applies if these are the ONLY messages you are getting.
If you get a different message before or after this message the resolution may not work. Note the error messages and contact support.
Product Line
DF-FA-030466-Filtering on Total Disbursements in Cash Journal Excludes 1099 Adjustments
Symptom
Disbursement filter is excluding 1099 Adjustments when running a Cash Journal report.
Product Line
Provider cannot be found message while installing MIP
Symptom
When installing MIP on SQL 2022 with operating system Windows 2022 results in the error, “Error 27502. Could not connect to Microsoft SQL Server Provider cannot be found. It may not be properly installed.”
Product Line
DF-FA-030458-Excel Export using English (United Kingdom) Windows regional format creates incorrect effective dates
Symptom
Exporting to Excel creates incorrect effective dates on the entries, including dates that are not within the date range if Windows Regional settings are set to English (United Kingdom).
Product Line