Requisitions can become stuck if item codes change categories

Submitted by 213 on
Symptom

User has requisitions in Fulfillment Pending status that are years old.  Some of the lines were fulfilled but some were not.  The two ways to get these items out are to either delete the unfulfilled lines and save or to reject the request which removes those remaining lines.  This cannot occur though as the system is validating against the already completed lines and the item codes in those lines are no longer tied to the category.  An error is received ‘The Item Code selected is not part of the current Category.’

Product Line

The option of ‘Daily Reminder of Requisitions’ is an available choice even if Full SQL/Database Mail isn’t installed and configured

Submitted by 213 on
Symptom

Help states that the ‘Daily Reminder of Requisitions that require Approval’ is ‘only available if the SQL/Database Mail Requisition E-mail option is selected on Administration>Organization>Set Up Modules>Electronic Requisitions and a SQL or Database Mail configuration is set up on your machine.”  When accessing Security>Set Up Requisitions Users>E-mail the ‘Daily Reminder of Requisitions that Require Approval’ is correctly grayed out.  However, when accessing Admin>Options>User Preferences the options is available to be checked.

Product Line

Fiscal Year activity is not displaying correctly on the Dashboard

Submitted by 213 on
Symptom

When the fiscal year is set to something other than a calendar year, the first months of the new FY are not included in the Dashboard correctly.  For example if the Fiscal year changes September 1, 2010 (so FY is September 1, 2010-August 31, 2011) – September, October, November, and December for FY 2011 will not display, even though there is activity for those months.  The Activity will appear once the computer date changes to 1/1/2011. 

Product Line

Deleting an unposted API that liquidates encumbrance is not releasing the liquidated encumbrance amount

Submitted by 213 on
Symptom

Customer is unable to find an encumbrance to liquidate when doing an accounts payable invoice. The encumbrance has already been liquidated in an existing API session. Deleting the API session should free the encumbrance up but it does not. If you delete the API session and go back and create a new API invoice and choose encumbrances that encumbrance is not on the list.

Product Line

An Unposted JV session with same session id of a Posted JV session does not warn the user

Submitted by 213 on
Symptom

There is a posted and unposted JV session with the same session id.  One document in the session is posted but the other is not.  The Session still appears in Transactions>Enter Journal Vouchers as an unposted session, but no edits can be made. Since the session is available to post under Activities>Manage Sessions>Post Transactions the user can select to post again. However, there is no warning that there is an issue with this session and the system ‘behaves’ as if the posting was successful, but upon review, that information does not get posted and there is no warning.​

Product Line

Purchase order that has been fully invoiced and paid is still showing in Open Status

Submitted by 213 on
Symptom

Four purchase orders have been fully paid. If you look at the PO register they were invoiced beyond the Original PO Total. If you go into AP Invoices and click on the CIE button the PO’s are not available to choose. It would seem they are fully closed but they remain in open status. If you look on the PO Register the status is Open. If you pull them up in Create/Modify Purchase Orders they are open as well.​

Product Line