Receiving error ‘Looks like the primary product wasn't installed’ when installing MIP workstation
Symptom
Unable to install MIP on user’s workstations and receiving the error ‘Looks like the primary product wasn't installed’.
Product Line
DF-FA-030946-Incorrect Image Displayed in MIP Connector Documentation
Symptom
The screenshot in step 2 only displays Fundraise and Events in the MIP Connector Documentation.
Product Line
DF-FA-030940--‘Posting process has failed’ when attempting to post an APS session
Symptom
When attempting to post an APS session the message ‘Posting process has failed’. ‘Please try posting again. If you continue to experience issues, please contact support. FA-030268’
Product Line
DF-FA-030908-Report that Uses a Custom Column in a Custom Column Returns Blank Report When Printed
Symptom
Custom Columns used in Custom Columns causing blank Statement of Revenue and Expenditures report to display.
Product Line
2025 Benefits and Deduction Calculation amounts per pay period are lower than 2024
Symptom
Calculating payrolls within 2025 with Bi-Weekly processing groups when using Benefit Plans in HR Management are generating lower per pay period values than in 2024.
Product Line
DF-FA-030933-State withholding Tax is missing from the Quick Check/Transaction Register report after it is exported to Excel
Symptom
State withholding Tax for Montana SWT – MT is missing from the Quick Check/ Transaction Register report after it is exported to Excel and the checkbox for ‘Remove Report Headers, Footers and Page Breaks’ is checked.
Product Line