MIP Accounting

After entering the header information in a Cash Receipt, the Tab key takes the cursor to the Save at the bottom of the screen rather than the first field in the transaction line.

Newly created organizations/databases in MIP Cloud are not applied to the existing user groups, therefore user managers are unable to assign the user groups security rights for the new organization.  

IMPORTANT DISCLAIMER: We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting Microsoft Windows Operating Systems and Microsoft SQL server falls outside the scope of your MIP Maintenance and Support Agreement.

SQL Server 2019, SQL Server 2017, or SQL Server 2016 has been successfully installed on a Windows 11 device, or the operating system was successfully upgraded to Windows 11.  However, when attempting to start the SQL Server service for 2019, 2017, or 2016 the service fails to start
 

When logging into MIP Cloud for the first time, the message: "Forbidden: You are not authorized to view this page" displays

Purchase Orders that have not been fully invoiced for the total amount entered on the PO show closed. The Purchase Order Register Report and Purchase Order Tracking Report both show incorrect amounts for how much was invoiced.

When attempting to login to MIP/Fundraising 50 or any Momentive Software application which requires Remote Desktop (RDP) the message The Login Attempt Failed appears.