DF-FA-18940-Unable to login to MIP Cloud Modern
Symptom
When clicking on MIP Cloud Modern from within Accounting (MIP Cloud Classic) and entering login credentials, the credentials disappear but no program will open.
Product Line
Using Search box on the System Audit and/or Summary Organization Audit in MIP Modern does not allow a search and locks the screen.
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.