Troubleshooting Abrupt System Logout Symptom Either after logging into Fundraising Online or during a Fundraising Online session the user is abruptly logged out of the system Product Line Fundraising Online Read more about Troubleshooting Abrupt System Logout
Browser Not Supported Symptom When donors access a Fundraising Online form the following message is returned: Product Line Fundraising Online Read more about Browser Not Supported
SCR-Failed Transactions Appear in Recent Responses Symptom Transactions with the error GATEWAY_REPORTED ERROR: INVALID T_TERMINAL_NUBMER appear in Recent Transactions in the Form Overview Product Line Fundraising Online Read more about SCR-Failed Transactions Appear in Recent Responses
FAQ – Resolving Suspicious Transactions Product Line Fundraising Online Read more about FAQ – Resolving Suspicious Transactions
SCR-Admin User Cannot Add, Update, or Remove Users Symptom Users who have administrative privileges cannot select Add Admin User or Add Non-Admin User, cannot update user privileges, nor delete users because those icons do not exist Product Line Fundraising Online Read more about SCR-Admin User Cannot Add, Update, or Remove Users
FAQ-How do I disable the Fundraiser’s Progress or Campaign’s Progress statements in Confirmation Receipt Emails? Product Line Fundraising Online Read more about FAQ-How do I disable the Fundraiser’s Progress or Campaign’s Progress statements in Confirmation Receipt Emails?