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  • 2020.3

Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

W2 Warning about Box 3 and 7 Social Security Wages in Aatrix

Symptom: 

Running W2’s in Aatrix and getting warning message:
Box 3 (social security wages) + Box 7 (social security tips) x 6.2% must be within $1 of Box 4 (social security withheld).
 

Product Line: 
MIP Fund Accounting

Error when importing AP invoice 1099 data: An invalid value for 1099 box has been entered.

Symptom: 

If you are importing accounts payable invoices data with 1099 information and are getting the below error.


Product Line: 
MIP Fund Accounting

W2 Preparation Guide

Product Line: 
MIP Fund Accounting

EWS System Settings - EWS User Password Issue

Symptom: 

IMPORTANT DISCLAIMER: We are providing the information in this article as a courtesy to our EWS customers. Assistance with installation or troubleshooting of 3rd party applications such as Microsoft SQL and SQL Server Management Studio falls outside of the scope of your Abila...

Product Line: 
MIP Fund Accounting

GL Report for a Revenue or Expense Account is Showing Net Asset Information

Product Line: 
MIP Fund Accounting

Installation process for EWS v2020.X and higher

Product Line: 
MIP Fund Accounting

Login loop on MIP workstations

Symptom: 

We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your firewall settings falls outside of the scope of your MIP Maintenance and Support Agreement.
 

After logging into MIP,...

Product Line: 
MIP Fund Accounting

How to Create an AP Vendors Account

Solution:  An Accounts Payable Vendors type account can be created in Maintain<Chart of Accounts.

1)   Click on the New button (bottom right)

Product Line: 
MIP Fund Accounting

Small Font Size in Abilaonline.com Hosted Environment

Symptom: 

When using MIP or FR50 in the Abila Online hosted environment, the font may be hard to see and small.

Product Line: 
MIP Fund Accounting
Fundraising 50

How to delete a user in the Nonprofit Online User Portal

Product Line: 
MIP Fund Accounting

Error: Rate Type: DSR is Invalid.

Symptom: 

Selecting an unposted session and clicking Start prompts the error “Rate Type: DSR is Invalid.”


Product Line: 
MIP Fund Accounting

How do I have multiple reports open at once in the MIP Cloud Modern UI?

Symptom: 

The Modern report interface runs a report to the web screen, but the only options then are either to close the report, print the report, or export the report to PDF/Excel.

Product Line: 
MIP Cloud/Login.abilaonline.com

Removing Favorited Shortcuts in Cloud (MIP Classic/UI)

Symptom: 

The Favorited shortcuts when Exporting (or Importing) files by default are pointing to locations on the virtual PC, such as “This PC” or “C drive” or “Desktop”

Product Line: 
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com

Screen Widgets Not Displaying Correctly in some Physical Displays from MIP On-Premises

Symptom: 

Certain screens in on-premises edition of MIP are not rendering as expected, for example when choosing a file location to save.


  ...
Product Line: 
MIP Fund Accounting

Zero active employees error in HR Management

Product Line: 
MIP Fund Accounting

Unable to Close Fiscal Year Due to Fixed Assets

Product Line: 
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com

Databases are missing in DrillPoint when creating FRO’s

Symptom: 

While creating an FRO in DrillPoint, the Organization dropdown is missing databases.


Product Line: 
MIP Fund Accounting

Favorite Reports Won’t Launch

Symptom: 

MIP won’t launch Favorited reports from the Navigator Favorites pane when using more than one monitor. You may also find you can no longer Add to Favorites like you did before.

Product Line: 
MIP Fund Accounting

DrillPoint Reports: Failed to connect to MIP databases.

Symptom: 

After upgrading MIP, DrillPoint stops working with the error: "DrillPoint Reports⚠ Failed to connect to MIP databases.”

Product Line: 
MIP Fund Accounting

Error "The EXECUTE permission was denied on the object 'sp OACreate', database 'mssqlsystemresource', schema 'sys'." error when posting activity."

Product Line: 
MIP Fund Accounting

Error "The EXECUTE permission was denied on the object 'sp OACreate', database 'mssqlsystemresource', schema 'sys'." error when posting activity."

Product Line: 
MIP Fund Accounting

Encountered a hardware I/O error while printing a custom check form

Symptom: 

An error is triggered when printing Accounts Payable checks with a custom check form.  The error:  NpsAc32 – Encountered a hardware I/O error while accessing…(a file path is listed).”



Pay...

Product Line: 
MIP Fund Accounting

Newly added user cannot see activity that others can

Product Line: 
MIP Fund Accounting

Error ‘The activation code is invalid. Enter a valid activation code.’ Launching MIP Workstation

Symptom: 

Logging into MIP workstation and the error below opens before the MIP login window opens after sudden loss of power.


Product Line: 
MIP Fund Accounting

Preventing API/invoices from appending

Product Line: 
MIP Fund Accounting
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