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DF-FA-030290-Customer Statement Showing Detail of Invoices that are zero when ‘Suppress All Zero Balance Invoices’ is checked
Symptom
Invoices that net to zero are printing on a Customer Statement when the option ‘Suppress All Zero Balance Invoices’ is checked.
Product Line
DF-FA-Web User Interface-030307-Blank Error Message when attempting to ‘Save & Print’ a ‘Write Checks’ in MIP Modern
Symptom
Unable to print a ‘Write Check’ in MIP Modern when the Session ID contains slashes.
Product Line
The incorrect status of 'Final Approval' displays for a 'Completed Request' Requisition in the Manage Requisitions screen
Symptom
Completed E-Req shows an incorrect status of Final Approval in the Manage Requisitions screen. If the requisition is opened, the status on the detail shows the requisition as a Completed Request. There is no way to remove it from the Manage Requisitions Screen and it doesn't fall off after 45 days
Product Line
DF-FA-030313-Web User Interface- Message ‘Sign-in for ‘username’ failed. (401)’ when attempting to login to MIP Modern
Symptom
When attempting to connect to MIP Cloud, using the Modern User Interface, the message ‘Sign-in for “username” failed. (401)
Product Line
DF-FA-Web User Interface-26943-Unable to Clear Item in Bank Rec
Symptom
In MIP Modern when clearing items in Bank Reconciliation, some documents do not remain cleared.
Product Line
Purchase order that has been fully invoiced and paid is still showing in Open Status
Symptom
Four purchase orders have been fully paid. If you look at the PO register they were invoiced beyond the Original PO Total. If you go into AP Invoices and click on the CIE button the PO’s are not available to choose. It would seem they are fully closed but they remain in open status. If you look on the PO Register the status is Open. If you pull them up in Create/Modify Purchase Orders they are open as well.
Product Line
DF-FA-27258-Web User Interface- Internal Server Error after period of inactivity
Symptom
After a period of inactivity in MIP Modern the error message ‘Internal Server Error: Internal Error. The error was logged with the reference #E_a15da567-fb9b-431c-8d36-05a1c16ad93e’ displays and then returns user to login screen.
Product Line
HR - Employee Info Tab is Slow to Open After Server Migration
Symptom
Customer has migrated MIP and HR to a new server. HR response is slow when accessing the Employee Info tab
Product Line
How to Create an AP Type GL Account Code
Solution: An Accounts Payable AP type account can be created in Maintain<Chart of Accounts.
1) Click on the New button (bottom right)
2) Choose Segment Type of GL and assign the account a code number.
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