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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

How to Add or Move Content on a Check Without Forms Designer.

Question:

I do not own forms designer but want to put custom elements on my check or move the alignment of my check. Is this possible?

Solution:

Product Line: 
MIP Fund Accounting

SCR-Unable to Transfer Payroll to Accounting – Account Code is Invalid

Symptom: 

Why am I getting a Payroll transfer error saying a new, valid code is invalid?

Product Line: 
MIP Fund Accounting

How to setup and use Dots

Dots are an eye-catching and convenient way to temporarily earmark constituent records that share common elements or characteristics. For example, the Red Dot on a Basic card could be used to specify Hot Prospects.

Product Line: 
Fundraising 50

DF-HR-159-All Dependent’s Last Name column displaying the first Employee ID record opened

Symptom: 

Access HR Management Detail>Dependent on the current Employee ID record, then use the radio button to move to the next record causing all Dependent’s Last Name column showing as the first Employee ID

Product Line: 
MIP Fund Accounting

How to Resolve A/P Subledger Issues

Product Line: 
MIP Fund Accounting

Error Message “Your Licensed Seat is No Longer Active”

Symptom: 

Error Message “Your Licensed Seat is No Longer Active”

Product Line: 
MIP Fund Accounting

The System Cannot Initialize the License

Symptom: 

Attempting to launch the Abila Fund Accounting Software at a workstation and getting error message: “The System cannot initialize the license.”

Product Line: 
MIP Fund Accounting

Tips & Techniques - Common Printer Issues

Product Line: 
MIP Fund Accounting

Message ‘All licensed seats are currently in use’

Symptom: 

The message ‘All licensed seats are currently in use’ displays when attempting to log into Abila MIP Fund Accounting.

Product Line: 
MIP Fund Accounting

Merge/Rename Option is Grayed Out for Vendors/Customers

Symptom: 

When attempting to access the Merge/Rename feature for Vendors or Customers, the icon is grayed out and unavailable to select.

Product Line: 
MIP Fund Accounting

Form Details Header text does not appear on webpage

Symptom: 

Text entered in the Form Details Header field does not display on a newly created webpage.

 


Product Line: 
Fundraising Online

Internet Explorer 9 limits access to the Fundraising Online Control Panel

Symptom: 

Internet Explorer 9 offers limited functionality or does not allow access to all available tools, tabs, and windows in the Fundraising Online Control Panel

Product Line: 
Fundraising Online

Internet Explorer Page Rendering Issue

Symptom: 

Donation page does not render using Internet Explorer but will render using Firefox

Product Line: 
Fundraising Online

Send Initial Email and Email Confirmation Not Received

Symptom: 

When "Send Initial Email" or "Email Confirmation" is selected the receiver does not receive the email.

Product Line: 
Fundraising Online

Webpage displaying an end date instead of form

Symptom: 

My existing webpage does not display fundraising form. Displaying an end date instead.

Product Line: 
Fundraising Online

Donor Name Appears in Registrant List instead of Anonymous

Symptom: 

In the Registrant List widget, the donor name, rather than Anonymous, appears even when widget has Anonymity enabled

Product Line: 
Fundraising Online

How to set Holiday Earnings codes so Employees can enter in EWS

Product Line: 
MIP Fund Accounting

Summary Budget Comparison shows Expense total with wrong sign

Symptom: 

...

Product Line: 
MIP Fund Accounting

Table and Section numbers are not sorted in numerical order

Symptom: 

Table/Seat and Section/Row/Seat numbers appear in the incorrect order on the Attend card in Events and on event reports.

Product Line: 
Fundraising 50

Unable to print from FR50 Private Cloud (hosted environment)

Symptom: 

Only one of my printers is available to print from the Private Cloud environment

or

None of my printers are available to print from the Private Cloud environment

Product Line: 
Fundraising 50

How do I interpret the Event Overview Report?

Product Line: 
Fundraising 50

The Consecutive Years report is not including Constituents who have given this fiscal year, why?

Product Line: 
Fundraising 50

How to find constituents who have only given one gift that is to a specific designation (solicitation, purpose, campaign, etc)?

Product Line: 
Fundraising 50

Saved Queries: What are they, How to save them, and How to use/retrieve them

Product Line: 
Fundraising 50

How do I add Guests to an existing event in Events Management?

Product Line: 
Fundraising 50
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