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DF-FR50-Administration>Utilities>NCOA Matching>Selections>Restrict Search>Select only Addresses Update on or After
Symptom
There are 509 records which should be brought into the file based on the updated date, yet the utility only returns a maximum of 274
Product Line
DF-FR-22223-State Code error negates seamless import of AFO transactions when donor’s State (non-U.S.) has an abbreviation greater than 2 characters.
Symptom
State Code error negates seamless import of AFO transactions when donor’s State (non-U.S.) has an abbreviation greater than 2 characters.
Attempt to allow system to Add New Codes to the table will return a message regarding the State Codes:
"The state codes were not added due to unusual data. These states will need to be added manually."
Product Line
Accessing online help files returns error: The XML page cannot be displayed
Symptom
Accessing online help files returns error: The XML page cannot be displayed
The XML page cannot be displayed
Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
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The operation completed successfully. Error processing resource 'mk:@MSITStore:C:\Program%20Files%20(x86)\Abila%20Fundraisi...
<html MadCap:ignoredWords="dropDownHead;dropDownBody;dropDownBody.clear;ul;div.MCDropDown;ol;MCDropDown;MadCap;dropDown;d...
Product Line
Error message SQL=21000 subquery returned more than 1 value
Symptom
“SQLSTATE = 21000: subquery returned more than 1 value. This is not permitted when the subquery follows =,!=, <, <=, >, >= or when the subquery is used as an expression”
Product Line
DF-FR-22252-Unable to export guest emails or guest phone numbers from Guest card
Symptom
Missing database fields in export files negate ability to report on emails and phone numbers for guests entered on the guest card when using Event Reports.
Product Line
Truncation error returned when attaching a Word Document to the correspondence card
Symptom
Error "8152: SQLSTATE = 22001 String or binary data would be truncated" is returned when attaching a Word document to the correspondence card.
Product Line
DF-22293-“Constituent has been deleted” error occurs sporadically when entering new constituents
Symptom
A “Constituent has been deleted” error occurs sporadically when entering new constituents with unrecognized ZIP-codes and pressing enter in the State field.
Product Line
Multiple Merge Letter Process for Microsoft Word 2007 or later
This process is for customers who are on premise or who are hosted by Amazon Web Service only
Product Line
DF-FR-22340-Custom Participant by Event report returns 4 rows when Event cards were imported to same constituent record twice.
Symptom
Custom Participant by Event report returns 4 rows when Event cards were imported to same constituent record twice.
Product Line
DF-FR-22346-Notes Exceeding Sticky Note Field Length Not Saved
Symptom
In Quick Gift, notes which are manually entered or copied in the Sticky Note feel and exceed 70 characters’ length are not created on the Gift card when the row is saved.
Product Line
DF-FR-22427-Total # of Years Giving inconsistently displays incorrect # of Years
Symptom
Total # of Years Giving inconsistently displays incorrect # of Years. Behavior is inconsistent throughout database. Many records have correct Total # of Years Giving displayed where others do not.
Product Line
SCR – Restore of Database Failed When Restoring From Backup
Symptom
When attempting to restore a database the message:
‘restore of <database name> database failed. System.Data.SqlClient.SqlError: Directory lookup for file “C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS2012\MSSQL1.1\DATA\<database name>.mdf” failed with the operating system error 3(The system cannot find the path specified). (Microsoft.SqlServer.SmoExtended)
Product Line
How to Use the Additional Name Designation in the Name Type Table
Question: What is the purpose of the Additional column in the Name Type table?
Answer: The Name Type designated with a check mark in the Additional column signifies the Name type that will display on the Basic card in the Additional fi
Product Line
ENHANCEMENT-FR-22502-Add Return Address option to Envelopes report
Symptom
There is no option to enter a Return Address in Envelopes report.
Current result:
Must use the Merge process to create envelopes with a return address within Microsoft Word.
Expected result:
Option to print envelopes with a return address directly from FR50.
Product Line
Installation Error 1722 – There is a problem with this Windows Installer package
Symptom
Installation of software return error 1722 – There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
Product Line
DF-FR-23455-Attribute Display Window Does Not Completely Display
Symptom
The Attribute Displays window does not fully open
The window should fully open
Product Line
DF-FR-23480-Editing Defined Fields Creates Groups in Defined Field
Symptom
In Edit, there are multiple Groups for Transaction Type field
Product Line
A Donor’s Second ongoing or installment transaction from Fundraising Online imports incorrectly as a Gift instead of a recurring gift or pledge payment (INTERNAL ONLY)
Symptom
A Donor’s second ongoing* or installment** transaction from Fundraising Online imports as a gift rather than a Recurring Gift or Pledge Payment transaction type.
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The first import of an *Ongoing transaction from AFO imports into FR50 as a Recurring Gift Plan & it’s first Recurring Gift
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The first import of an **Installment transaction from AFO imports into FR50 as the Pledge & its first Pledge Payment.
Product Line