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SCR-Your card was declined; please check the expiration date
Symptom
Please Note: Troubleshooting your Authorize.net Merchant Account is outside the scope of your Maintenance and Support Contract. For assistance with accessing your Authorize.net Merchant Account please contact Authorize Support: http://www.authorize.net/support/ or your Business Partner for Assistance.
"Your card was declined; please check the expiration date" appears when entering a credit card payment and the organizations merchant is Authorize.net
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SCR-Failed Transactions Appear in Recent Responses
Symptom
Transactions with the error GATEWAY_REPORTED ERROR: INVALID T_TERMINAL_NUBMER appear in Recent Transactions in the Form Overview
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SCR-Form was submitted successfully. Please check your email
Symptom
When attempting to register or donate to a form or campaign the message "Form was submitted successfully. Please check your email" is returned.
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SCR: Our system is having difficulties processing your card
Symptom
When attempting to process a transaction the message ‘Our system is having difficulties processing your card’ is returned.When attempting to process a transaction the message ‘Our system is having difficulties processing your card’ is returned.
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SCR-Failure VM
Symptom
When attempting to process a credit card the message 'Gateway_Reported_Error: Failure_VM' is returned
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SCR-INVALID C_SSN. Code: 3ZRL4D3
Symptom
When attempting to process an ACH transaction on Fundraising Online the message: INVALID C_SSN. Code: 3ZRL4D3 is returned
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SCR – Organization Error Item Not Found
Symptom
When attempting to refund a transaction the message ‘Organization_Error: Item not found’ is returned
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SCR-Foreign Credit cards intermittently receive INVALID ADDRESS: INVALID C_STATE
Symptom
Foreign donors will sometimes receive INVALID ADDRESS: INVALID C_STATE or INVALID C_ZIPCODE after submitting their online donation.
This symptom occurs when the payment processor is Paya (formerly sagepayments.net).
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DF-FR-24759-Oops Error Returned When Updating Next Charge Date
Symptom
On a newly created Ongoing transaction an Oops error is returned when updating the next charge date
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