Submitted by 179 on Fri, 05/20/2022 - 16:34
Symptom

When attempting to login to Fundraising 50 the following message is returned:
 

Unable to connect to SQL Server: “\1190015(servername)”
Please verify that SQL Server “\1190015-servername” is running ad the SQL Browser Service is Started
Execute with results failed for Database ‘master’
An Exception occurred while executing Trans-SQL statement or batch.
Invalid object name ‘(tenant name)_Sys.dbo.tblSysinfo

 
Cause

In version 2018 of Fundraising 50, the application name was Abila Fundraising 50 and the application appeared at the top of the Mac RDP Work Resource list.



When version 2022 of Fundraising 50 was released, the application name now reads Fundraising 50, so most likely Accounting rather than Fundraising 50 was selected.


Resolution

Select OK and then select Fundraising 50 to launch the fundraising CRM

Article Type
Product Issue
Product Line
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com
Fundraising 50
Product Module/Feature
Connections
Data Issues
Technical
Technical Issues
Ranking
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