Symptom
Profile Report error "Error encountered when opening this report"
Cause
Limited directory access
Resolution
Common Permissions
Name |
Permission |
Administrators (ComputerName\Administrators) |
Full Control |
Creator Owner* |
Special |
IIS_IUSRS (ComputerName\IIS_IUSRS)* |
Read & Execute |
IUSR_ComputerName (ComputerName\IUSR_ComputerName) |
Full Control |
Network Service |
Full Control |
QueueUser (ComputerName\QueueUser |
Full Control |
System* |
Full Control |
Users (ComputerName\Users)* |
Read & Execute |
IIS Server Permissions, Shares & Registry Settings
Set the common permissions on the following directories:
- \\ServerName\inetpub\Scripts
- \\ServerName\inetpub\wwwroot\mill\de
- \\ServerName\inetpub\wwwroot\mill\docs
- \\ServerName\inetpub\wwwroot\mill\eis
- \\ServerName\inetpub\wwwroot\mill\Letters
- \\ServerName\inetpub\wwwroot\mill\windows
These directories must be shared and also require the common permissions:
- \\ServerName\inetpub\wwwroot\mill\Exports
- \\ServerName\inetpub\wwwroot\mill\Formats (SQL) or \\ServerName\inetpub\wwwroot\mill\OracleFormats (Oracle)
- \\ServerName\inetpub\wwwroot\mill\Reports
- \\ServerName\inetpub\wwwroot\mill\Reports\Import
- \\ServerName\inetpub\wwwroot\mill\tools\Log
- \\ServerName\inetpub\wwwroot\mill\tools\WebReports
Registry Settings (IUSR_ComputerName & Network Service – Full Control)
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\JSI FundRaising Systems, Inc. (64-bit system)
- \HKEY_LOCAL_MACHINE\SOFTWARE\JSI FundRaising Systems, Inc. (32-bit system)
Report Server Permissions & Shares
- \\ServerName\Queue - Shared as ‘Queue’
- IUSR_ComputerName & QueueUser – Full Control
- \\ServerName\Windows\Temp\
- IUSR_ComputerName & QueueUser – Full Control
- \\ServerName\Temp
- IUSR_ComputerName & QueueUser – Full Control
Article Type
Product Issue
Product Line
Millennium
Product Module/Feature
Reporting
Reports
Product Version
2013.5
2013.4
2013.3
2013.2
2013.1
2013.0
Pre-2013
Ranking