Symptom: 
Profile Report error "Error encountered when opening this report"

Cause: 
Limited directory access
Resolution: 

 Common Permissions

 

Name

Permission

Administrators (ComputerName\Administrators)

Full Control

Creator Owner*

Special

IIS_IUSRS (ComputerName\IIS_IUSRS)*

Read & Execute

IUSR_ComputerName (ComputerName\IUSR_ComputerName)

Full Control

Network Service

Full Control

QueueUser (ComputerName\QueueUser

Full Control

System*

Full Control

Users (ComputerName\Users)*

Read & Execute

 
 
IIS Server Permissions, Shares & Registry Settings
 
Set the common permissions on the following directories:
 
  • \\ServerName\inetpub\Scripts
  • \\ServerName\inetpub\wwwroot\mill\de
  • \\ServerName\inetpub\wwwroot\mill\docs
  • \\ServerName\inetpub\wwwroot\mill\eis
  • \\ServerName\inetpub\wwwroot\mill\Letters
  • \\ServerName\inetpub\wwwroot\mill\windows
 
These directories must be shared and also require the common permissions:
 
  • \\ServerName\inetpub\wwwroot\mill\Exports
  • \\ServerName\inetpub\wwwroot\mill\Formats (SQL) or \\ServerName\inetpub\wwwroot\mill\OracleFormats (Oracle)
  • \\ServerName\inetpub\wwwroot\mill\Reports
  • \\ServerName\inetpub\wwwroot\mill\Reports\Import
  • \\ServerName\inetpub\wwwroot\mill\tools\Log
  • \\ServerName\inetpub\wwwroot\mill\tools\WebReports
 
Registry Settings (IUSR_ComputerName & Network Service – Full Control)
 
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\JSI FundRaising Systems, Inc. (64-bit system)
  • \HKEY_LOCAL_MACHINE\SOFTWARE\JSI FundRaising Systems, Inc. (32-bit system)
 
Report Server Permissions & Shares
 

Required Tags:

Article Type: 
Product Issue
Product Line: 
Millennium
Product Module/Feature: 
Reporting
Reports
Product Version: 
2013.5
2013.4
2013.3
2013.2
2013.1
2013.0
Pre-2013
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