To reset your password for your Active Directory account in the NPT-hosted environment you will need to do the following.

  1. Please visit The site will open to a box with three fields:      


2. Fill in the required fields and hit the Send Link button.

User name:  This is your user name for the portal, in an email format
Current Password:  This is your current password used to enter the portal
Email Address:  This is your email address, registered to the portal.

3.  This will send you an email with a link. Click on the link and follow the prompts to set up the new password. You will need to know your old password, as well meet the criteria for the new password. 

Password Criteria: 7 characters long or longer containing an uppercase, lower case, number and special character.

Additional Information: 

This link is only good for up to 6 hours. You can only reset your password once a day.

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