Symptom
Unable to run customized report on local server as error “Error #5, invalid procedure call or argument” occurs. The report contains a mandatory group and other groups with totals.
Cause
Local queues were installed on each user's workstation. One of the queues was not updated properly during the last upgrade.
Resolution
Development recommended that a main reporting queue be installed rather than having local queues per user. When each upgrade is done, having so many local queues causes problems as each queue must be updated. If the queues are not updated correctly then reporting issues can be the result.
Additional Information
Running the queue as a service, the queue user should not be a member of the local users group, but a member of the administrators group. If having trouble running the queue as a service, check the queue user's groups belonged to.
Article Type
Product Issue
Product Line
Millennium
Product Module/Feature
Reporting
Reports
Technical
Technical Issues
Product Version
2013.5
2013.4
2013.3
2013.2
2013.1
2013.0
Pre-2013
Ranking