Symptom
Sustainer pledges and payments deleted if user clicks OK to cancel the entire transaction without saving payment information after receiving a message about the status of the credit card.
Cause
The issue has been confirmed as a product defect and has been reported to our Research and Development team
Resolution
Fixed in 2017.1 version
Article Type
Product Defect
Product Line
Millennium
Product Module/Feature
Giving/Dues Transactions
Sage Payment Solutions
Product Version
2016.1.1
Ranking