Submitted by Stacie_Ray on Mon, 07/15/2019 - 13:46

You must be logged in and have a current support plan to view the full content of this page.

Click to login »
Symptom

Processing a benefit enrollment using a Benefit Plan ID with the same code name as a prior period can result in the prior period effective dates being overwritten with the current period dates. On the employee record this will allow two deductions for the same code to be processed from the employees’ check. If multiple plan years are involved using the same code name, they will all be overwritten. 

Product Line