Symptom
Resetting the password in the customer portal and including part of the ‘username’ in the password causes the password reset process to fail but does not inform the user.
Product Line
You must be logged in and have a current support plan to view the full content of this page.
Click to login »Resetting the password in the customer portal and including part of the ‘username’ in the password causes the password reset process to fail but does not inform the user.