Submitted by anthony.rapey on
Symptom

When running Bank/Credit Processing and selecting Credit Card as the Payment type, an error is returned:

Security Violation

Cause

 

Sage Exchange is no longer communicating with Sage Payment Solutions server

Resolution

Per SPS:

  • Clear all cache from your internet browser

  • Re-start Sage Exchange from the system tray 

Additional Information

To track any future causes for this error:

  • Right click the SE icon in the system tray

  • Set Tracing to On


A log file will be available to send to SPS if further research is required

Article Type
Product Issue
Product Line
Fundraising 50
Product Module/Feature
Sage Payment Solutions
Third Party Apps
Sage Payment Solutions
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